nbaj's Privacy Policy

1 Introduction & Scope

nbaj is a secure and reliable online betting and casino platform operating for Bangladeshi players. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how nbaj collects, processes, stores, and protects your personal information.

This Policy applies to nbaj's website nbaj.lat and all associated services. By creating an account, logging in, or using any service on our platform, you are considered to have given your consent to the terms of this Policy.

Please read this Policy carefully. If anything is unclear, contact our support team.

2 Data Collection

nbaj may collect your information in various ways. The types of information collected are described in detail below:

2.1 Information You Provide

When you create an account on nbaj or use our services, the information you provide directly includes:

• Full name and date of birth
• Email address and mobile number
• Banking or mobile wallet details (bKash, Nagad, Rocket, or bank account)
• National ID card or passport details (for identity verification)
• Messages or complaints you send when contacting us

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Page visit time and duration
• Gaming activity and transaction history
• Click and navigation data

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may also collect information from trusted third-party service providers. Such data collection is conducted in accordance with strict security protocols.

3 Purpose of Data Use

nbaj uses your information only for specific and legitimate purposes. The purposes for which we use data are clearly stated below:

3.1 Account Management

Your information is used to create, verify, and manage your account. This includes ensuring login security, resetting passwords, and monitoring account security.

3.2 Financial Transaction Processing

Your payment information is used to complete deposit and withdrawal transactions. All deposits and withdrawals on nbaj are processed via bKash, Nagad, Rocket, or bank transfer.

3.3 Security & Fraud Prevention

Data is analysed to ensure platform security and to prevent illegal activity, fraud, or money laundering.

3.4 Customer Service

To resolve any questions, complaints, or issues you have, our 24/7 live chat and email support team uses your information to provide accurate assistance.

3.5 Service Improvement

Anonymous or aggregated data may be used to analyse user experience and further improve nbaj's services.

3.6 Compliance with Legal Obligations

Your information may be used where necessary to comply with applicable laws, regulations, or directives from regulatory authorities.

4 Data Storage & Security

nbaj takes industry-standard technical and organisational measures to protect your personal information:

4.1 Encryption

All data transmission on our platform is protected by SSL encryption. All information exchanged between your browser and our servers remains encrypted.

4.2 Secure Servers

Your information is stored in secure data centres with strict controls in place to prevent unauthorised access. Our infrastructure undergoes regular security audits.

4.3 Data Retention Period

We retain your information only for as long as necessary for the purpose it was collected, or as required to meet legal obligations. Even after an account is closed, some information may be retained for a specified period to meet regulatory requirements.

5 Sharing Data with Third Parties

nbaj does not sell, rent, or inappropriately transfer your personal information to third parties. However, data may be shared in the limited circumstances listed below:

5.1 Service Providers

Limited information may be shared with trusted third-party service providers who assist in operations such as payment processing, identity verification, cloud storage, and customer service. These providers are bound by strict confidentiality agreements and may not use the information beyond the stated purpose.

5.2 Legal Requirements

Disclosure of information may be required to comply with court orders, valid requests from government regulatory authorities, or applicable legal obligations.

5.3 Fraud Prevention

Necessary information may be shared with relevant authorities for the purpose of preventing and investigating serious fraud or criminal activity.

5.4 Business Transfers

In the event of a business merger or acquisition, your information may be transferred to the relevant party. However, new owners will also be bound by the terms of this Privacy Policy.

6 Cookies & Tracking

nbaj uses cookies and similar technologies to improve the functionality of our platform and your experience.

6.1 Types of Cookies

• Essential Cookies: Indispensable for the basic functionality of the platform. They maintain your login session and ensure security.
• Functional Cookies: Help remember your preferences and settings, such as language preference.
• Analytics Cookies: Used to analyse platform usage and improve service quality.

6.2 Cookie Control

You can control or decline cookies by changing your browser settings. Please note that disabling essential cookies may affect certain platform functionality.

7 Your Rights

As a user of nbaj, you have the following rights regarding your personal information:

7.1 Right of Access

You have the right to know what information we hold about you. Contact our support team to receive a copy of this information.

7.2 Right to Rectification

If any information in your profile is incorrect or outdated, you may request that it be corrected. Information can be updated via account settings or with the help of the support team.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or regulatory requirements.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in relation to marketing communications.

7.5 Right to Data Portability

In some circumstances you may request your information in a structured, machine-readable format.

8 Protection of Minors

nbaj operates for individuals aged 21 and above only. We do not collect information from minors or provide services to them.

We conduct age verification processes, and if we are informed of an account belonging to a minor, that account will be suspended immediately and the relevant information deleted.

If you are aware that a minor is using nbaj, please inform us immediately.

9 Third-Party Links

The nbaj platform may include game services from third-party providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Microgaming, Ezugi, NetEnt, and similar providers). Although these providers are part of our services, they may have their own data processing practices.

Payment gateway service providers (bKash, Nagad, Rocket, and bank transfer processors) are governed by their own privacy policies. We recommend that you review the policies of these providers.

10 Policy Changes

nbaj reserves the right to update this Privacy Policy from time to time. Before changes take effect, we will update the date on this page and may notify you by email for significant changes.

Continued use of the platform after the revised policy is published will be considered as your consent to the updated policy. We therefore recommend checking this page regularly.

If you have questions about any changes to this Policy, please contact us.

11 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact nbaj:

• Email: [email protected]
• Live Chat: Available 24/7, in Bengali and English

Our support team is always ready to assist with any privacy-related matter.